Privacy Policy

Read the Magic Matrimony Privacy Policy to learn how we collect, use, store, share and protect your personal information, matrimonial profile data and photographs.

PRIVACY POLICY

Magic Matrimony

Genuine Profiles. Meaningful Matches.

Magic Matrimony (“Magic Matrimony”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, share and protect information when you use our website, mobile application, services and related features (collectively, the “Platform”).

By registering with or using Magic Matrimony, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information.

A. Registration Information

When you create an account, we may collect:

  • Full name
  • Gender
  • Date of birth
  • Age
  • Mobile number
  • Email address
  • Password/login credentials
  • City, district and state
  • Country of residence
  • Profile photograph
  • Marital status
  • Educational details
  • Occupation and employment details
  • Income information, where provided
  • Family information
  • Lifestyle information
  • Community/religious information, where voluntarily provided
  • Matrimonial preferences

B. Profile Information

To help users identify suitable matches, you may voluntarily provide:

  • Height
  • Physical characteristics
  • Education
  • Profession
  • Family background
  • Languages known
  • Hobbies and interests
  • Food/lifestyle preferences
  • Expectations regarding a life partner
  • Horoscope information
  • Rasi, Nakshatra, Lagna and related information
  • Photographs and other profile content

You should provide only information that you are comfortable sharing on a matrimonial platform.

C. Communication Information

When you communicate through our Platform, we may collect information relating to:

  • Interests sent or received
  • Messages
  • Requests
  • Responses
  • Customer support communications
  • Complaints and feedback

D. Payment Information

If you purchase a subscription or other paid service, payment may be processed through third-party payment providers.

We may receive transaction-related information such as:

  • Transaction ID
  • Payment status
  • Subscription purchased
  • Amount paid
  • Date and time of transaction

We generally do not store your complete debit/credit card number or banking credentials.

E. Device and Technical Information

We may automatically collect certain technical information, including:

  • IP address
  • Device type
  • Operating system
  • Browser type
  • Application version
  • Device identifiers
  • Login information
  • Approximate location derived from technical information
  • Website/app usage information

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  1. Create and maintain your matrimonial profile.
  2. Provide matrimonial matchmaking services.
  3. Suggest potentially suitable profiles.
  4. Allow members to search and communicate with other members.
  5. Provide horoscope/astrology-related services where requested.
  6. Process subscriptions and payments.
  7. Verify or authenticate accounts and profiles.
  8. Detect and prevent fake, fraudulent or abusive accounts.
  9. Protect the security of the Platform.
  10. Respond to customer enquiries and complaints.
  11. Improve our website, application and services.
  12. Personalise your experience.
  13. Send service-related notifications.
  14. Send promotional communications where permitted by law and subject to applicable consent/preferences.
  15. Comply with applicable laws, regulations and lawful requests.

3. MATRIMONIAL PROFILE INFORMATION

Magic Matrimony is a matrimonial platform.

Certain information you voluntarily place in your matrimonial profile may be visible to other registered members, depending on your privacy settings and the features you use.

You should therefore carefully consider the information you choose to publish.

We recommend that you do not publish sensitive information such as passwords, bank details, Aadhaar numbers, PAN numbers or other confidential financial information in your matrimonial profile.

4. PHOTOGRAPHS AND PROFILE CONTENT

Photographs and information uploaded by you may be displayed to other members according to your account and privacy settings.

You represent that:

  • You have the right to upload the photograph/content.
  • The photograph/content does not violate any applicable law.
  • The content does not infringe another person's intellectual property or privacy rights.

Magic Matrimony may remove content that violates our Terms of Use or applicable law.

5. HOROSCOPE AND ASTROLOGY SERVICES

If you voluntarily use our astrology or horoscope services, we may process information such as:

  • Date of birth
  • Time of birth
  • Place of birth
  • Rasi
  • Nakshatra
  • Lagna
  • Horoscope-related information

Where astrology calculations are provided through a third-party API/service provider, relevant information may be transmitted to that provider solely for providing the requested service, subject to the applicable contractual and privacy arrangements.

Astrology services are provided for informational/traditional purposes and should not be treated as guaranteed predictions or professional advice.

6. HOW WE SHARE INFORMATION

We do not intend to sell your personal information as a product.

We may share information where reasonably necessary with:

A. Other Members

Information that you choose to make available through your matrimonial profile may be accessible to other registered members.

B. Service Providers

We may use third-party service providers for:

  • Hosting
  • Cloud storage
  • Payment processing
  • SMS/OTP services
  • Email services
  • Analytics
  • Customer support
  • Security
  • Astrology/horoscope APIs
  • Technical infrastructure

Such providers should process information only for authorised purposes and subject to applicable contractual obligations.

C. Legal and Regulatory Authorities

We may disclose information where required or permitted by applicable law, court order, regulatory requirement or lawful governmental request.

D. Business Transactions

If Magic Matrimony or its relevant business assets are involved in a merger, acquisition, restructuring, sale or transfer, personal information may be transferred as part of that transaction, subject to applicable law.

7. MARKETING COMMUNICATIONS

We may send you:

  • Account notifications
  • Service updates
  • Matrimonial recommendations
  • Subscription information
  • Offers and promotional communications

You may opt out of promotional communications by using the unsubscribe option provided or contacting us.

Service-related communications may continue where necessary to operate your account.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website and application may use cookies and similar technologies to:

  • Keep you logged in
  • Remember preferences
  • Improve functionality
  • Understand website usage
  • Measure advertising performance
  • Improve security
  • Personalise services

You may control certain cookies through your browser or device settings.

9. DATA SECURITY

We use reasonable technical and organisational security measures designed to protect personal information against:

  • Unauthorised access
  • Unauthorised disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for keeping your password and account credentials confidential.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for:

  • Providing our services
  • Maintaining your account
  • Meeting legal and regulatory obligations
  • Resolving disputes
  • Preventing fraud and abuse
  • Enforcing agreements
  • Protecting our legitimate business interests

When information is no longer required, we may delete, anonymise or securely dispose of it in accordance with applicable law.

11. YOUR RIGHTS

Subject to applicable law, you may have rights relating to your personal information, including rights to:

  • Access information held about you
  • Correct inaccurate information
  • Update your profile
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Request information regarding processing
  • Raise a grievance
  • Manage certain communication preferences

Requests may be made through the contact details provided below.

Certain information may need to be retained where required by law or necessary for legitimate legal purposes.

12. ACCOUNT DELETION

You may request deletion of your Magic Matrimony account.

Upon receiving a valid deletion request, we will process the request in accordance with applicable law and our data retention requirements.

Some information may be retained for a limited period where necessary for:

  • Legal compliance
  • Fraud prevention
  • Security
  • Dispute resolution
  • Financial/accounting records

13. CHILDREN'S PRIVACY

Magic Matrimony is intended for individuals who are legally eligible to use a matrimonial service.

We do not knowingly permit minors to create matrimonial profiles.

If we become aware that an account has been created by a person who is not legally eligible to use the service, we may suspend or remove that account.

14. THIRD-PARTY WEBSITES AND SERVICES

Our Platform may contain links to third-party websites, applications or services.

Magic Matrimony is not responsible for the privacy practices of third parties.

You should review the privacy policies of those third parties before providing them with personal information.

15. USER RESPONSIBILITY AND SAFETY

Magic Matrimony provides a platform for matrimonial introductions. Users are responsible for independently verifying information provided by another member before entering into any personal, financial or matrimonial relationship.

Users should never share:

  • OTPs
  • Passwords
  • Banking credentials
  • Credit/debit card details
  • Aadhaar/PAN details unnecessarily
  • Other confidential financial information

If another member requests money or engages in suspicious activity, please report the account to us immediately.

16. FRAUD AND MISUSE

We may monitor or investigate activities that appear to involve:

  • Fake profiles
  • Identity impersonation
  • Fraud
  • Harassment
  • Spam
  • Misuse of the Platform
  • Unauthorised commercial activity
  • Attempts to obtain money through deception

We may suspend, restrict or terminate accounts that violate our Terms and Conditions or applicable law.

17. INTERNATIONAL DATA TRANSFERS

Certain service providers used by Magic Matrimony may process information outside India.

Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect:

  • Changes in our services
  • Changes in technology
  • Changes in applicable law
  • Changes in our privacy practices

The updated Privacy Policy will be published on this page with the revised “Last Updated” date.

19. GRIEVANCE REDRESSAL

If you have any privacy-related question, complaint or request, please contact our designated grievance/privacy contact.

Magic Matrimony

Grievance Email: [grievance@magicmatrimony.com]

Phone: [Customer Support Number]

Address: [Registered Office Address]

Grievance Officer: [Name / Designation]

We will handle grievances in accordance with applicable law.

20. CONTACT US

For questions regarding this Privacy Policy or your personal information:

Magic Matrimony

Website: www.magicmatrimony.com

Email: connect@magicmatrimony.com

Phone/WhatsApp:9994946977

Address: 10/1, North 1ST Street, New Colony, Mannarpuram, Tiruchirappalli- 620020, Tamil Nadu, India

 

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